We currently have an opportunity for a Field Service Technician

Role Location: Millbrook and Bicester

About KNDS UK:

With over a century of engineering expertise and innovation, KNDS UK is a renowned world leader in rapidly deployable military bridging systems and a key partner in the UK MoD’s Boxer armoured vehicle programme.

We are proud of our heritage and our reputation of providing the highest quality engineering solutions for over 100 years. As a trusted partner to military customers around the world, our employees are the very heart of our company. We have a skilled and experienced workforce dedicated to achieving excellence in all areas of the business such as Manufacturing, Engineering, Project Management and Business Support functions.

As our business evolves, we are looking to strengthen our workforce with talented and motivated individuals across a range of disciplines and currently have this opportunity available.

About the role:

The primary purpose of this role is to support with in-field customer warranty diagnosis & repairs for the BOXER MIV.

Key duties include, but are not limited to:

• Diagnostics, maintenance and repair of military vehicles and equipment in the field in compliance with technical service and statutory regulations

• Independent deployment at a customer’s site, with responsibility for order processing and contractual documentation

• Compliance with and monitoring of statutory regulations, particularly those involving safety at work and environmental protection

• Responsible for the preparation of safe and compliant work sites, materials and tools

• Customer care & satisfaction

• Execution of fault-finding, defect diagnosis, planned & un-planned maintenance and repair work at all relevant stages

• Accurate completion of all documentation inclusive of job sheets and work orders

What we’re looking for:

Candidates must have the following essential qualifications and experience:

• C&G Heavy Vehicle Repair level 3 (or equivalent)

• Minimum of grade C in English and Maths at GCSE (or equivalent)

• Experience in vehicle inspection, maintenance & repair, ideally in the field of military equipment, heavy commercial vehicles, construction machinery, agricultural machinery or specialist vehicle manufacture

• Skill and experience in the operation of diagnostic equipment, diagnostics and troubleshooting

• Knowledge of English language, written and spoken

• Good PC skills, particularly with the common MS Office applications

• Experience in completion of relevant technical documentation and paperwork as dictated by industry

The following are desirable:

• Military vehicle technical / maintenance experience

• Driving licence Class C (HGV2) minimum

• HGV MOT Inspector (DVSA qualified)

• Knowledge of German language to be desired

• Recent exposure to electronic fleet management systems

Successful candidates will be able to demonstrate the following skills and aptitudes:

• Application of problem solving and resolution techniques

• Ability to co-ordinate, organise, prioritise and project manage multiple work schedules

• Willingness to travel (abroad if necessary)

• Adaptable & flexible with working patterns

• Customer focussed

• Engaging with colleagues and customer

• Able to work under pressure

• Communicate effectively and clearly

Why you should join us:

When you become part of the KNDS UK team, you will enjoy employee benefits such as:

• Competitive salary

• Attractive pension (4% employee contribution, 7% employer contribution)

• Half-day Friday

• Life assurance scheme

• Company sick pay scheme which increases with service

• Employee Assistance Programme (EAP)

• Additional Holidays & Long Service rewards

• Wellbeing initiatives, such as Free Fruit on Tuesday’s

• Cycle-to-work Scheme

• Free on-site car parking

• On-site electric vehicle charging points

We’re also very proud to be part of the Armed Forces Covenant since 2018, achieving their Silver Award in 2020 and Gold Award in 2024. We actively support and encourage service leavers, reservists and cadets to join our team, recognising military skills and qualifications in our recruitment and selection process.

If you are passionate about Service & Warranty and eager to contribute to a thriving workplace environment, we encourage you to apply for this exciting opportunity.

We look forward to receiving your application!

Recruiters please note that we have a list of approved recruitment agency partners in place and we will contact agencies directly should we require support. Any unsolicited CV’s received via an agency will be accepted with thanks but without fee.